We welcome questions, feedback, and general enquiries from anyone who visits our site. Whether you have spotted something that needs updating, want to share a suggestion, or simply need a bit of guidance finding the right information, our team is here to help.
How to Reach Us
The most reliable way to get in touch is by sending us an email. We aim to respond to every message within two working days, though in most cases you will hear back sooner. Please include as much detail as possible so we can give you a useful, accurate reply.
Send your message to: [email protected]
What You Can Contact Us About
We are happy to hear from you on a wide range of topics. Common reasons people get in touch include:
- Reporting outdated or inaccurate information on any of our pages
- Asking for clarification on something you have read
- Suggesting a topic or area you would like us to cover
- Flagging a technical issue with the website
- General feedback about the site and how we can improve it
Editorial and Content Enquiries
If you work in content, publishing, or a related field and would like to discuss our editorial standards or how our information is researched and maintained, please use the same email address. We take the accuracy and integrity of our content seriously and are always open to constructive dialogue.
A Note on Response Times
Our team reviews incoming messages during standard weekday hours. Emails sent over the weekend or on public holidays will be picked up on the next available working day. We do not currently offer live chat or telephone support, so email remains the best route for all enquiries.
Responsible Use of This Site
If you have concerns about gambling habits — your own or someone else’s — we encourage you to seek support from a dedicated helpline or support organisation. We are not a counselling service, but we do take player wellbeing seriously and are happy to point you in the right direction if needed.
Thank you for taking the time to get in touch. We read every message and value the feedback we receive from our readers.